Customer Service

At Value Drug, we believe in treating our members the way we’d want to be treated. When you contact us, you have the option to directly connect with a customer service representative quickly over the phone, and will receive a prompt response to any email inquiries you send us.

Value Drug’s customer service team has 150 years of combined experience and a genuine desire to address the needs of our customers and shareholders. Whether you have a basic question or require assistance with a complex matter, our customer service team works quickly and diligently to help resolve issues and provide exceptional support.


  • Sunday: 1:00 p.m. – 9:30 p.m.
  • Monday – Thursday: 8:00 a.m. – 9:30 p.m.
  • Friday: 8:00 a.m. – 4:30 p.m.

How To Reach Us: