Customer Service

At Value Drug, we believe in treating our members the way we would want to be treated. When you contact us, you have the option to directly connect with a customer service representative quickly over the phone, and will receive a prompt response to any email inquiries you send us.

Value Drug’s customer service team has 120 years of combined experience and a genuine desire to address the needs of our customers and shareholders. Whether you have a basic question or require assistance with a complex matter, our customer service team works quickly and diligently to help resolve issues and provide exceptional support.


  • Sunday: 8:00 a.m. – 4:30 p.m.
  • Monday – Thursday: 8:00 a.m. – 9:30 p.m.
  • Friday: 8:00 a.m. – 6:00 p.m.

How To Reach Us: